Product

Built for how agencies actually run email

Eight surfaces. Each one kills a real ops pain — shown as the console your team will live in, not a feature checklist. Plans live on Pricing.

01 · Workspace switcher

Client workspaces

Account managers lose hours switching ESP logins and asking “which brand is this?”

A top-bar workspace switcher scopes every module to the client you’re serving. Assign AMs so books stay clean.

Morning standups start from “open TechNova,” not “find the password.”

  • Workspace switcher
  • Client isolation
  • AM assignments
  • First-send onboarding
One switch. Whole desk. Campaigns, contacts, and deliverability flip with the workspace.

02 · SES · SendGrid · Mailgun

BYO SES / SendGrid / Mailgun

Per-contact SaaS × N clients kills margin. Raw SES is cheap but too technical for most AMs.

Connect each client’s provider. Guided setup aims at domain/sender readiness and a safe first test send. Resend, Brevo, and Postmark are on the roadmap.

You sell seats and process — not a markup on every email.

  • SES · SendGrid · Mailgun
  • Coming soon: Resend · Brevo · Postmark
  • Reputation isolation
  • Test send
Their provider. Your process. Send cost and reputation stay on the client’s account.

03 · Pipeline statuses

Campaign pipeline & approvals

Drafts live in Docs; “approve?” lives in chat; nobody knows if it’s sendable.

Draft → review → ready → schedule/send with optional client review links. Needs-attention surfaces blocked work.

Clients preview on a calm link — they don’t need the ops console.

  • Pipeline statuses
  • Client review links
  • Test send
  • Schedule / send
Approvals leave Slack. Status, review links, and a clear path to send.

04 · Readiness score

Deliverability that blocks bad sends

Teams learn SPF/DKIM only after a bounce spike. Sends go out when DNS isn’t ready.

Readiness checks for provider, domain, and sender. Webhooks under each client. Clear codes when a send is blocked.

You don’t burn a list to discover DNS was wrong.

  • Readiness score
  • Send gates
  • Domains & senders
  • Webhooks
Gates before launch. Honest canSend vs canReport — fix path when blocked.

05 · Contacts

Contacts, lists, segments, suppression

CSVs collide across brands. Suppressions aren’t respected.

Per-workspace contacts with lists, segments, and suppression. Import flows emphasize trust.

Hygiene and targeting without rebuilding segments in five tools.

  • Contacts
  • Lists
  • Segments
  • Suppression
  • Import
Audience stays in the workspace. Segments, lists, and suppressions never leak across brands.

06 · Journey builder

Automations & signup forms

Welcome journeys rebuilt in every ESP. Form leads die in inboxes.

Per-client journeys with safe enrollments. Hosted forms write to lists, tags, and live automations.

Always-on retention without spreadsheet glue.

  • Journey builder
  • Publish / enroll
  • Hosted forms
  • Destinations
Journey + form, same workspace. Publish once. Forms enroll into the live journey.

07 · Overview hub

Reports & white-label proof

Monthly proof is screenshots that train clients to need the ESP — not you.

Shareable packs with Growth/Scale white-label colors, hide-platform branding, custom domain, and PDF download. Clients open a calm link — they never need your console.

You look like the agency of record.

  • Overview hub
  • Share links
  • White-label
  • PDF pack
  • Custom domain
Proof under your brand. Shareable packs — not a raw ESP export.

08 · RBAC

Team roles & magic-link clients

Everyone shares one login. Editors can accidentally send. Billing isn’t gated.

Owner, admin, AM, editor — plus magic-link approvers for client sign-off. Billing stays owner-only.

Staffing matches how agencies actually ship email.

  • RBAC
  • Seat limits
  • Magic-link /a
  • Owner-only billing
Draft ≠ send ≠ bill. Clients approve via email link — not ops chrome.

Client-ready proof

The pack your client opens — under your brand

Share link or PDF. Agency colors and logo. Watch the full pack scroll through — then open the real file. Growth and Scale unlock white-label; Free still proves the desk.

Open full PDF
Silent video preview of the white-label client performance PDF. Use Open full PDF for the complete document.

FAQ

Product & provider questions

Which email providers does EonMailer support today?

Amazon SES, SendGrid, and Mailgun are live. Resend, Brevo, and Postmark are shown as coming soon in the product.

Do opens, clicks, and bounces work with every provider?

Yes for all live providers. SES, SendGrid, and Mailgun support event tracking via webhooks (and SES Configuration Sets). Healthy tracking is required for send readiness and full Reports.

How does deliverability work for SES?

Guided connect validates credentials and sandbox vs production, then domain/sender readiness and event tracking. Sends can be gated until the workspace is send-ready.

Can I migrate off Mailchimp without rewriting every client’s ESP?

Often yes: move ops to EonMailer while connecting each client’s SES/SendGrid/Mailgun. See our Mailchimp-for-agencies comparison for the model shift.

Ready to pick a plan?

Free proves the desk. Growth adds white-label. Scale removes client/seat ceilings. See integrations for SES, SendGrid, and Mailgun.